Operating Rules

A visitor is a Member, Guest, Multisport Card Holder, or any other physical person who enters the Fitness facilities.

 

Member means any physical person who has entered into a Service and Membership Agreement (the "Agreement") with Bohemia Properties a.s. (the "Company"). For the purposes of these Operating Rules, "Member" also includes people who are granted the status of Member pursuant to an Agreement entered into between the Company and a third party for their benefit and people who are entitled to use the Fitness Services as a Guest. 
For the purposes of these Operating Rules, a Guest means an individual staying at a hotel operated by Bohemia Properties a.s. who uses the Fitness Services as part of their stay.
Multisport card holder means any physical person who presents his/her Multisport card and ID upon entering the Club.

 

1. Services and facilities 
   

   Visitors of the Fitness Centre can use the following services: gym, cardio zone, changing rooms, showers and other services according to the current offer. Information about the services and facilities included in each type of membership are available in the Fitness area, on the Hotel Duo website www.hotelduo.cz, on the Well&Fit Sport Centre website www.wellfitduo.cz and on request from the Company.
   
   

2. Responsibility and safety
   • The Visitor is obliged to comply with the Club's Operating Rules and the instructions of the Company and its employees or other people providing the Services on behalf of the Company (including instructors and trainers) when using the Services. The Company shall not be liable for any personal injury or property damage that may happend to the Visitor as a result of the Visitor's failure to follow such procedures or instructions of the Company, its employees, instructors or coaches. The Company shall not be liable for any damage to health or property caused by the Visitor's intentional, negligent or overestimated physical condition.
   • The company is not responsible for valuables. We recommend using the hotel safe at the Hotel Duo reception.
   • People over 15 years of age are allowed to enter the fitness centre independently.
   • People under 12 years of age can enter only accompanied by a trainer or under the supervision of an authorized adult. A child is not allowed to move freely in the fitness center, must be constantly supervised by an adult and must not disrupt the safety or comfort of other visitors. Otherwise, for the child and his/her legal guardian may be denied entry. For the child's health is fully responsible his/her parent or legal guardian.
   • It is strictly forbidden to enter the fitness area under the influence of alcohol, drugs or other intoxicating substances. Smoking is prohibited in all areas.
   • It is prohibited to bring food and drinks that could cause injury (harmful to health) or damage the equipment into all areas of the fitness center.

      

3. Fitness Code of Conduct
   • Entrance to the Fitness is possible after paying the entrance fee according to the current price list.
   • Entrance to the Fitness is permitted in clean closed-toe sports shoes or in socks. For safety reasons, we recommend exercising in closed-toe shoes. Appropriate sportswear, including a T-shirt, is required for exercise. The locker room is used exclusively for changing clothes and storing belongings.
   • Visitors are obliged to behave during their presence in the Fitness in the manners that will not restrict other Visitors from using its facilities and services. In the event of inappropriate, aggressive or vulgar behavior towards other Visitors or employees, the Company reserves the right to expel such a client.
   • When exercising, the visitor is responsible for his or her own health and safety and the safety of all other people in the Fitness Center to avoid any injury or damage to the equipment. For safety reasons, the visitor is obliged to immediately report any defects found in the equipment or damage of the Fitness area to the Hotel Duo reception staff.
   • Always check that the equipment, exercise machine is safely ready for use.
   • Placing items (e.g. towels) in order to block the machines while they are in use is prohibited. The client allows access to the machine to all other clients.
   • For hygiene reasons, visitors are required to use a towel in the Fitness area to support themselves on all used areas, exercise machines and benches.
   • The visitor is obliged to clean all used tools and equipment after each use of exercise equipment, exercise bikes and other aids.
   • The visitor is obliged to compensate all damage to the Company's property caused by improper use of the Fitness area.
   • Animals, including dogs, are not allowed in the Fitness area for safety and hygiene reasons.
   • For first aid needs, a first aid kit is available in the reception area of ​​the Hotel Duo, which is open 24 hours a day. It is equipped according to applicable regulations and along with the services provided.
   • All visitors are required to respect the opening hours, i.e. to leave the Fitness Center premises no later than the opening hours, regardless of the time of their arrival. This time is final and applies to everyone.
   • The client undertakes the rule not to use the Fitness facilities for commercial purposes, i.e. in particular to charge other clients any fees for personal supervision during training or similar services without the specific consent of the operator. The creation of any content for commercial purposes is also prohibited. In case of violation of this provision without prior consent, the visitor is obliged to pay a fine of up to CZK 10,000.
   • The fitness center is equipped with a camera system and is monitored in accordance with Regulation (EU)2016/679 of the European Parliament and of the Council of 27 April 2016, commonly known as the General Data Protection Regulation (referred to as the "GDPR"). The recordings are stored for up to 7 days and are then automatically deleted. The operator has the right to use the recordings for security purposes.

 

Final Establishments

The Company is entitled to unilaterally amend or supplement these Operating Rules at any time. The amended or supplemented Operating Rules shall enter into force on the date of their publication in the Fitness premises. The current version of the Operating Rules is always available and published in the Fitness premises, on the website of the Hotel Duo www.hotelduo.cz, on the website of the Well&Fit Sport Centre www.wellfitduo.cz and upon request from the Company.

The Company reserves the right to close the Fitness or its part for a limited period of time in order to carry out necessary repairs, maintenance or in case of a private event. The Company will announce the closure of the Fitness or its part sufficiently in advance.

Each visitor is obliged to comply with the valid Visiting and Operating Rules.

 

Operating Rules are valid from 01.05.2025.